Tents

Apply seam sealant to the affected areas. Make sure the rainfly is properly installed and taut.

Condensation inside a tent occurs when warm, moist air inside the tent comes into contact with a colder surface, causing moisture to condense and form droplets on the tent walls or rainfly. To reduce condensation, camp in well-drained areas away from water sources or low-lying areas, ventilate the tent by leaving the door and window open during the day and using vents at night, or use a dehumidifier or absorbent materials to reduce moisture inside the tent.

Please reach out to our customer service team and we will make sure to promptly provide you with the missing part. Thank you for your understanding and patience.

Check for Obstructions: First, make sure there are no obstructions or debris in the tent's closing mechanism. Remove any obstacles that may be causing the issue.

Tighten the Tent: Check to see if the tent is properly tightened when it is in the closed position. If the tent is not properly tightened, this can cause the tent to close unevenly. Make sure to properly tighten all of the straps, buckles, and other hardware.

Lubricate Moving Parts: Apply lubrication to any moving parts, such as struts, to ensure they move smoothly. If the moving parts are sticky or stiff, this can cause the tent to close unevenly.

Check the air valves and make sure they are properly closed.

Apply seam sealant to the affected areas. Make sure the rainfly is properly installed and taut.

Please reach out to our customer service team and we will make sure to promptly provide you with the missing part. Thank you for your understanding and patience.

If you're having trouble packing up your air tent after it's been set up, here are some troubleshooting tips that can help:

Release the Air Slowly: When you're ready to pack up your tent, slowly release the air from the tent's valves. Do not release all the air at once as this can make it difficult to fold and pack up the tent. Instead, release the air slowly and in small increments, while simultaneously folding the tent.

Follow the Instructions: Be sure to carefully follow the user manual’s instructions for packing up the tent. Following these instructions can make it easier to pack up the tent.

Check for Debris: Before packing up the tent, check for any debris or objects inside the tent that may be preventing it from folding properly. Remove any objects that you find.

Practice Makes Perfect: Air tents can be challenging to pack up, especially if you're new to using them. With practice, you'll become more familiar with the process and better able to pack up the tent quickly and efficiently.

Check the air valves and make sure they are properly closed.

Apply seam sealant to the affected areas. Make sure the rainfly is properly installed and taut.

We would like to invite you to contact our customer service center to arrange for a replacement mattress. Our team is always ready to assist you with any product-related inquiries or concerns you may have.

If you're having trouble packing up your air swag after it's been set up, here are some troubleshooting tips that can help:

Release the Air Slowly: When you're ready to pack up your tent, slowly release the air from the tent's valves. Do not release all the air at once as this can make it difficult to fold and pack up the tent. Instead, release the air slowly and in small increments, while simultaneously folding the tent.

Follow the Instructions: Be sure to carefully follow the user manual’s instructions for packing up the tent. Following these instructions can make it easier to pack up the tent.

Check for Debris: Before packing up the tent, check for any debris or objects inside the tent that may be preventing it from folding properly. Remove any objects that you find.

Practice Makes Perfect: Air tents can be challenging to pack up, especially if you're new to using them. With practice, you'll become more familiar with the process and better able to pack up the tent quickly and efficiently.

To clean a shower tent, use a mild detergent and water to clean the inside and outside of the tent. Rinse the tent thoroughly to remove any soap residue. Make sure to dry the tent completely before storing it.

Proper maintenance is essential for the longevity of your shower tent. Always dry the tent before storing it, store it in a cool, dry place, and avoid storing it in direct sunlight. Additionally, regularly inspect the tent for any damages.

To prevent mold and mildew in your shower tent, make sure to dry it completely after each use. Store it in a cool, dry place, and avoid storing it in a humid environment. You can also use a mildew-resistant cleaner or spray to prevent mold and mildew growth.